Frequently Asked Questions
Everything you need to know about shopping at MedicoShelf.
What payment methods does MedicoShelf accept?+
You can pay securely with UPI, credit & debit cards and net banking, plus Cash on Delivery (COD) where available.
How long does delivery take?+
Orders are typically delivered in 5-7 business days.
Do you deliver across India?+
Yes — MedicoShelf ships pan-India.
How long do refunds take?+
Once approved, refunds are processed within 5-7 business days.
Can I cancel my order?+
Books are non-refundable, and orders cannot be cancelled once they are confirmed. If you receive a wrong item, contact us with your order number and your unboxing video.
How can I contact MedicoShelf?+
You can email us at medicoshelf@gmail.com or call 8018937312. We're happy to help.
Is it safe to shop at MedicoShelf?+
Yes. Every order is placed over a secure (HTTPS) connection and payments are handled by trusted, PCI-compliant gateways. Your details are never shared.